Compass

Skip Navigation
Table of Contents
Introduction
PART ONE:
How It Works
Definitions
Getting Started
Planning for the Trip
Making Reservations
Before the Trip
Taking the Trip
After the Trip
PART TWO:
Introduction
The Role of the A/OPC
Signing up for a Travel Charge Card
Receiving Your Travel Charge Card
On Travel - Using Your Travel Charge Card
Using the ATM
Customer Service/Help
Electronic Access System
The Travel Charge Card Bill
Questioned Charges
Disputed Charges
International Use
Change of Address
Lost or Stolen Travel Charge Card
Payment of the Travel Charge Card Bill
Travel Charge Card Quiz
Home  Quiz
  The Government Travel Charge Card
 

Electronic Access System

Most GSA SmartPay® 2 banks offer a secure web-based electronic access system on which you can view your account electronically at any time. Not all agencies give travel charge card cardholders access to this system, so check with your A/OPC first.

  • Request electronic access when you apply for a travel charge card. You will receive a login and password.
  • Electronic access will help you keep track of your balance and can assist you in preparing your travel claim/voucher.
  • For help using the electronic access system, check the on-line tutorial, the on-line help, or call the customer service number or technical help number at your bank.

Visit your card-issuing bank's website for more information:

Citibank
www.citimanager.com

JP Morgan Chase
www.jpmorganchase.com/visit/publicsector/smartpay

US Bank
www.usbank.com/impac


Previous Next