Lost or Stolen Travel Charge Card

1. Report a lost or stolen travel charge card promptly to:
   • The bank by calling the number provided in your Cardholder Agreement or the customer service number;
   • Your A/OPC; and
   • Your supervisor.
2. Once you have reported your travel charge card lost or stolen, your account will immediately be closed.
3. Cooperate with bank representatives in providing as much information as possible surrounding the loss or theft.
4. The bank will mail a new travel charge card to you within 7 to 10 business days. You do not need to reapply. You will receive a new account number.
5. You will only be responsible for those valid charges made before your travel charge card was reported lost or stolen. The liability for a lost or stolen travel charge card shall not exceed the lesser of $50 or the amount of money, property, labor, or services obtained before notification to the bank.
6. Any previous authorized activity, disputed and undisputed, will be transferred to the new account number.