Travel A/OPC Training: What is GSA SmartPay 2
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PART ONE:
How it Works

PART TWO:
Program Participants
Introduction
Lesson 1: Key program participants
Lesson 2: Others involved with the GSA SmartPay® 2

PART THREE:
A/OPC Responsibilities
Introduction
Lesson 1: What are my primary responsibilities as an A/OPC?
Lesson 2: How are new accounts set up?
Lesson 3: Account Maintenance?
Lesson 4: What is My Responsibility: Suspension of Account
Lesson 5: What is My Responsibility: Cancellation of Account
Lesson 6: Lost or Stolen Card?

PART Four:
A/OPC Reporting Tools
Lesson 1: Report Access
Lesson 2: General Account Information
Lesson 3: Transactions, Payments, and Disputes
Lesson 4: Account delinquency
Lesson 5: Statistical or Summary Information
Lesson 6: My Responsibilities for Printing
Lesson 7: What are ad hoc reports?

PART Five:
Account Delinquency and Misuse
Lesson 1: Account Delinquency and Misuse
Lesson 2: Notifying Customers
Lesson 3: Initiating Action
Lesson 4: Informing Cardholders
Lesson 5: Caring About Delinquency
Lesson 6: Tracking Misuse and Delinquency
Lesson 7: Ethical Standards"

PART SIX:
Risk Mitigation
Introduction
Lesson 1: Control Mechanisms
Lesson 2: Available Tools
Lesson 3: Tools for Easier Auditing
Lesson 4: GSA Provided Tools
Lesson 5: Are Credit Checks Required?
Lesson 6: What are Pre-funded Cards?
Lesson 7: Consequences of Cardholder Misuse
Lesson 8: Suspecting Misuse?

PART SEVEN:
Salary Offset
Lesson 1: What is salary Offset?
Lesson 2: What is split disbursement?

PART EIGHT:
Resources
Bank Contact Information
SmartPay® 2 Master Contract
List of Commonly Used Acronyms
GSA SmartPay® 2 related websites
Ethics and Acquisition related websites
Agency websites relating to the GSA SmartPay® 2 travel charge card program

Home   Quiz
  The Government Travel Charge Card
 

How Part I: Travel Charge Card Program Overview

What is GSA SmartPay® 2?

GSA SmartPay® 2 is the name of the federal government’s purchase, travel and fleet charge card program. This program provides federal government cardholders a means to pay for commercial goods and services, travel and travel-related expenses, and vehicle fleet expenses. Additionally, the GSA SmartPay® 2 program is the primary mechanism used to purchase airline, rail and bus tickets at significantly reduced fares under the GSA City Pairs program.

In 1998, GSA awarded contracts to four banks to provide travel charge card services. Each agency issued a task order to one of the banks for travel charge card services. They are:

  • Citibank
  • JPMorgan Chase
  • U.S.Bank

These contracts, collectively referred to as the GSA SmartPay® 2 “Master Contract,” are administered by GSA. Over 300 federal agencies and other authorized organizations participate in the GSA SmartPay® 2 program. Your agency/organization receives charge cards and related services through a task order(s) with the bank your agency/organization selected. The task order enables your agency/organization to directly work with one of the four GSA SmartPay® 2 banks that provide travel charge card services. Through your task order, you can request and set up accounts for cardholders, access the bank’s Electronic Access System (EAS) to manage the card program, and work directly with bank representatives to resolve card program issues or have your questions answered.

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