Welcome to the GSA SmartPay® 2 online training for travel charge card Agency/Organization Program Coordinators (A/OPC). As an A/OPC, you play a critical role in your agency’s/organization’s travel charge card program. You work with cardholders, the bank, and other key stakeholders to ensure that all travel charge card accounts are effectively managed.
This training module is intended to teach you the basics of your roles and responsibilities as an A/OPC. We encourage you to learn about your agency’s/organization’s specific travel charge card program requirements and policies, since they will be the foundation of your day-to-day duties. Additionally, the bank that provides your agency’s/organization’s travel charge card products also provides an Electronic Access System (EAS) and an A/OPC Guide – these will be invaluable tools for you in performing your duties.
This training module uses a question-and-answer format to readily address common questions asked by travel charge card A/OPCs.
So, let’s get started!
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