Travel A/OPC Training: Introduction: Part 6
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PART ONE:
How it Works

PART TWO:
Program Participants
Introduction
Lesson 1: Key program participants
Lesson 2: Others involved with the GSA SmartPay® 2

PART THREE:
A/OPC Responsibilities
Introduction
Lesson 1: What are my primary responsibilities as an A/OPC?
Lesson 2: How are new accounts set up?
Lesson 3: Account Maintenance?
Lesson 4: What is My Responsibility: Suspension of Account
Lesson 5: What is My Responsibility: Cancellation of Account
Lesson 6: Lost or Stolen Card?

PART Four:
A/OPC Reporting Tools
Lesson 1: Report Access
Lesson 2: General Account Information
Lesson 3: Transactions, Payments, and Disputes
Lesson 4: Account delinquency
Lesson 5: Statistical or Summary Information
Lesson 6: My Responsibilities for Printing
Lesson 7: What are ad hoc reports?

PART Five:
Account Delinquency and Misuse
Lesson 1: Account Delinquency and Misuse
Lesson 2: Notifying Customers
Lesson 3: Initiating Action
Lesson 4: Informing Cardholders
Lesson 5: Caring About Delinquency
Lesson 6: Tracking Misuse and Delinquency
Lesson 7: Ethical Standards"

PART SIX:
Risk Mitigation
Introduction
Lesson 1: Control Mechanisms
Lesson 2: Available Tools
Lesson 3: Tools for Easier Auditing
Lesson 4: GSA Provided Tools
Lesson 5: Are Credit Checks Required?
Lesson 6: What are Pre-funded Cards?
Lesson 7: Consequences of Cardholder Misuse
Lesson 8: Suspecting Misuse?

PART SEVEN:
Salary Offset
Lesson 1: What is salary Offset?
Lesson 2: What is split disbursement?

PART EIGHT:
Resources
Bank Contact Information
SmartPay® 2 Master Contract
List of Commonly Used Acronyms
GSA SmartPay® 2 related websites
Ethics and Acquisition related websites
Agency websites relating to the GSA SmartPay® 2 travel charge card program

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  The Government Travel Charge Card
 
The Government Travel Charge Card
Charting the Course

PART SIX

Introduction

This section will provide you with information on how you can minimize the risk of misuse or fraud in your government travel charge card program. The most important thing you can do is to be aware of what activity is occurring on the accounts under your purview. Do not be afraid to ask cardholders questions if you identify unusual or suspicious transactions or behavior.

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