Section IV: Reporting Tools

Reports Providing General Account Information

Account Activity Report - Contains complete account activity for both active and inactive accounts, reporting current and fiscal year account activity. This report segregates charges and credits by individual or agency/organization accounts with current period totals of the data elements identified. It includes merchant information such as name, address, taxpayer ID number (TIN), merchant category code (MCC), etc.

Account Change Report - Lists any changes made to the master file information and identifies what and when elements(s) were changed. This report is generally used by A/OPCs to manage programmatic data as well as to flag/verify changes.

Current Accounts Report - Shows all accounts in alphabetical order and includes all information necessary to identify and contact the account holder. This report is generally used by A/OPCs as an easy reference for cardholder identification.

Exception Report - Identifies lost, stolen, invalid or cancelled charge cards, declined transactions and unusual spending activity, and details such transaction activity. This report includes current and past due balances. It is generally used by A/OPCs and the Designated Billing Office to monitor cardholder activity, track misuse and/or identify training needs of a cardholder.

Master File Report - Contains master file information on all accounts (e.g., account number, cardholder information, account expiration date, etc.).

Renewal Report - Lists charge cards/accounts due to expire and identifies account name, account number, expiration date, and any other information required to determine renewal status. This report is generally used by the A/OPC to flag expiring charge cards.